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Job ID : 171012.1
Job Title : Sr. Manager, Internal Communications & Engagement
Organization : 2U, Inc.
Job Location : Lanham, Maryland
Company URL : http://www.2u.com
Salary Range :
Job Description :

What We're Looking For

The Senior Manager of Internal Communication and Employee Engagement will join a growing team dedicated to ensuring two-way communication across the business. You will be responsible for engaging, aligning and inspiring employees with our vision and strategies while providing leaders with the tools to help all team members understand their role in delivering our plan. To be effective, you must know how to identify and tell the stories that make lofty concepts like vision, strategy and business priorities come to life in a relevant and memorable way.

We are looking for someone who can balance both strategic and tactical communications work. Your primary objective will be to keep our leadership and employees informed on key issues to drive the business and share knowledge across the organization. You will understand where the communications gaps are and put a plan in place to address them. At the same time, you need to be able to set up and manage systems and processes to promote effective communications.

The most successful professionals at 2U have an entrepreneurial spirit and are excited about the opportunity to build something from a blank page. This is an opportunity to help build a department and make a mark on a rapidly growing, global business.


Responsibilities Include, But Are Not Limited To:

- Provide strategic communications counsel to senior leaders and internal business functions with expert service
- Develop messaging and internal presentations for company updates, key initiatives, industry issues and other topics
- Plan and execute effective communication strategies to inform, engage and inspire employees
- Provide strategic planning support for programs to influence culture change and promote an inclusive workforce
- Use consultative skills to influence stakeholders across a complex corporate environment
- Research industry trends (e.g., through networking, benchmarking, industry publications) to identify new methods for message delivery
- Establish and track metrics that help correlate internal communications programs to employee productivity, engagement and organization performance


Things That Should Be in Your Background:

- 6 - 8 years of corporate communications experience in a fast-paced, high-change environment, with a minimum of 3 years in an internal communications capacity
- Deep knowledge of and experience with internal communications, change management and employee engagement strategies
- Ability to take initiative to build strong, productive and trusting relationships with all levels of an organization, from senior executives to front line workers, with an eye to call on those relationships at important junctures
- Ability to use data to measure communication effectiveness and make decisions on future communications
- Excellent written & verbal communication skills
- Creative and strategic thinker
- Demonstrated experience exercising sound judgment
- Proactive approach, seeking out challenges and anticipating issues


Other Attributes That Will Help You in This Role:

- Track record of success creating communications that successfully lead an organization through change
- Demonstrated ability to develop and execute effective strategies to engage a global workforce across multiple office locations and geographies
- Understanding of internal and external communications strategies, tools, systems and techniques
- Passion for providing exceptional customer service in one’s daily interactions
- Ability to work in a fast-paced environment with all levels of management
- Strong organizational, prioritization and project management skills
- Ability to work with a diverse team in a fast-paced, entrepreneurial environment
- Experience leading cross-functional teams and/or supervising direct reports
- Enthusiasm to work in an always evolving business

How to Apply :

Please apply on our career site: https://careers-2u.icims.com/j... |

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